Internet Explorer 11. Received a telephone call from livetechoncall.com stating he is a Microsoft Certified Professional and my computer is sending messages to the main server relative to a Trojan in my PC (which also killed my Nortons Security Suite). He said he can fix it with remote access to my computer, providing I make a payment of $99 for a 15 day warranty (and several higher rates for more coverage ). His website does not have a SSL secure payment feature. First question...Is there a current list of Microsoft Certified Professionals online. I have a gut feeling this may be a scam and he may be a hacker.
I deleted the Untrusted Publisher Certificates and no longer saw any stopped processes in the Administrative Tools (Services folder).
The following day I reinstalled Windows 7 from the built-in System Recovery, back to the original factory settings. Everything was working fine until a large Microsoft update (which included SP1 and Internet Explorer 11) resulted in 25 Untrusted Publisher Certificates. And several of them are Fraudulent Microsoft Certificates. I performed several Recoveries, but untrusted certificates keep coming back after Microsoft updates. I am concerned the Trusted Root Certificates may have been altered, but won't see any errors. What should I do now?