First off, I need to confess my knowledge of advanced settings in IE 11 and IIS are somewhat limited and I would appreciate any help I can get.
The Question:
Can I change how IE or IIS treats dotm files? Right now, the Open action is associated to dotm files. I would like to tell IE or IIS to use theNew action.
The Problem:
I have an MS Word 2010 template (dotm) that has an AutoNew macro. This macro launches any time a user creates a new document from the template. In the past, we could provide the dotm file via link on an intranet site. when the user clicked it, they were prompted to open or save the file. They would choose to open the file. Word would launch and a new document would be created based upon the template. The AutoNew macro would run. All was well.
Our organization upgraded our IIS server and now when the user clicks the file and selects to open the template, that is all that happens. Instead of getting a new document based upon the template,they are getting the template file itself opened in Word. Because it is being opened, the AutoNew macro does not execute.
I know there is some issue with the IIS server upgrade but with my limited knowledge, I have no idea what it could be.
I can confirm the issue is with the server upgrade and a setting within IIS. Before the upgrade, the system worked. In addition if we save the template to our desktop and then double click the file, Word launches with a new document created based upon the template and the AutoNew macro executes.
thank you.